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Help & Documentation

Email notifications

Email notifications available in the platform

Email notifications 

BetterExaminations can send automatic email notifications to relevant users when key actions occur during the Exam Document Set workflow and the exam approval workflow. These notifications keep reviewers, authors, and administrators informed of progress without needing to log in and check manually.

Email notifications are sent from a no-reply BetterExaminations address. Each email includes the relevant document or exam details and a direct link to the item in the platform.

Your Organisation's administrator controls which notification types are active and who receives them. If you are not receiving expected notifications, contact your administrator to confirm the configuration.

Exam Document Set Notifications 

The following email notifications can be configured for the Exam Document Set. Each notification includes the document name, document type (folder), Exam Document Set name, and module (Course name and code).
Action Subject Recipient Content
Reviewer Added
You have been asked to review a document in [Exam Document Set name]
The user who has been added as a reviewer
Informs the recipient they have been asked to review a document, with a link to review it
Reviewer Removed
You have been removed as reviewer from a document in [Exam Document Set name]
The user who has been removed as a reviewer
Informs the recipient they have been removed from reviewing the document
Document Uploaded
A document has been added to [Exam Document Set name]
Users configured to receive notifications for document uploads 
Informs recipients that a document has been added to the Exam Document Set
Document Restored from Previous Version
A document in [Exam Document Set name] has been restored to a previous version
Users configured to receive notifications for version changes
Informs recipients which version the document was restored to
Document Downloaded
A document in [Exam Document Set name] has been downloaded
Users configured to receive notifications for document downloads
Informs recipients that a document has been downloaded
Document Previewed
A document in [Exam Document Set name] has been previewed
Users configured to receive notifications for document previews
 
Informs recipients that a document has been previewed
Review Submitted
A document in [Exam Document Set name] has been reviewed and [status]
Users configured to receive review notifications
Informs recipients that the document has been reviewed, states the review status (e.g. "Approved", "Changes Suggested", "Rejected"), and names the reviewer
Comment Added
New comment on document in [Exam Document Set name]
Users configured to receive comment notifications
Informs recipients who left the comment and provides a link to view and reply
Document Locked or Unlocked
A document in [Exam Document Set name] has been [Locked/Unlocked]
Users configured to receive lock status notifications
Informs recipients of the lock status change and who performed it
Approved for Printing
A document in [Exam Document Set name] has been [Approved for Printing]
Users configured to receive approval for printing notifications
Informs recipients that the document has been approved for printing and who approved it

 

Sequential Workflow Digest Notifications

Organisations that use a sequential review workflow receive digest emails instead of individual per-document notifications. A single digest email summarises the action across all affected documents in the Exam Document Set. Emails will depend on the stages workflow stages configured in your organisations
Action Subject Recipient Content
Sent for [stage]
Documents in [Exam Document Set name] are ready for [stage]
Reviewers assigned to the documents at that stage
Lists the examination documents that require review at that stage
[stage] complete
Documents in [Exam Document Set name] have now been reviewed by the [stage] reviewer
Users configured to receive review completion notifications
Informs recipients when all documents in a stage have been reviewed
All Documents Approved for Printing
All documents in [Exam Document Set name] have been approved for printing
Users configured to receive approval for printing notifications
Informs recipients that all documents have been approved for printing and are now locked. Names the user who performed the approval.

 

Email notifications must be configured in the backend of the application. If you need to update your email notification settings, please discuss this with your customer success manager.